How are life insurers addressing workforce challenges?
Life insurers are leveraging collaborative robots, or cobots, to address resource gaps and support younger workers amidst challenges posed by an aging workforce and the Great Resignation.
What role do cobots play in the life insurance workforce?
Cobots are increasingly utilized in the life insurance sector to train and retain younger workers, enhancing knowledge management and augmenting human capacity.
What are the expectations of Millennial and Gen Z workers in the life insurance industry?
Millennial and Gen Z workers expect more from their employers and may experience stress from unfulfilling jobs and industry complexity. AI solutions can assist them by providing answers to questions they may not yet have the skills or experience to answer independently.
How are cobots used in other industries?
Cobots are utilized in various industries, such as healthcare, for tasks like insurance claims, billing, and e-prescriptions, improving efficiency and enhancing the overall experience for customers and workers.
What role will AI play in the future of life insurance?
AI will continue to play a significant role in the future of life insurance, assisting in addressing workforce challenges, improving customer relations, and enhancing operational efficiency to adapt to the evolving industry landscape.
